I ranked #2 in sales at Swarovski by doing one thing differently: I stopped selling products and started solving problems. Every customer walks in with a story—an anniversary, a graduation, a "just because." My job was to listen first, then match.

That same approach drove results at La Fromagerie Marina, where I managed operations for 300+ customers weekly. I learned that great customer experience isn't luck - it's systems, storytelling and showing up consistently.

Now I'm focused on marketing roles where analytical thinking meets human behavior. I use data to understand what people actually do, not just what they say. And I translate those insights into campaigns, experiences, and touchpoints that stick.

I hold certifications in Social Media Marketing from Meta and AI in Marketing from the University of Virginia. My background in International Business (ESCE Paris) gives me a global lens on consumer behavior.

Let's talk if you're building something that puts people first.